Name and contact details of the controller in accordance with Article 4 (7) of the General Data Protection Regulation (GDPR)
Company name: Graf Uhrarmbänder GmbH
Address: Dr.-Bruder-Straße 21, 63179 Obertshausen
Security and protection of your personal data
We consider it our primary responsibility to protect the confidentiality of the personal data you provide, and to protect it from unauthorised access. For this reason, we take the utmost care and state-of-the-art security standards to ensure the maximum protection of your personal data.
As a private company, we are subject to the provisions of the European Data Protection Regulation (DSGVO) and the regulations of the German Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection rules are respected by both us and our external service providers.
1. Personal data
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter, "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing" means any operation or set of operations that is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Restriction of processing
"Restriction of processing" means the marking of stored personal data with the aim of limiting their processing in the future.
"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
6. Filing system
"Filing system" means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
"Processor" means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
"Recipient" means a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of such data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
10. Third party
"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of the processing
The processing of personal data is lawful only if there is a legal basis for the processing. In accordance with points (a) - (f) of Article 6 (1) GDPR, the legal basis for the process may in particular be the following:
a. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c. processing is necessary for compliance with a legal obligation to which the controller is subject;
d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Information regarding the collection of personal data
(1) In the following, we will inform you about the collection of personal data when using our website. Personal data is, for example, your name, address, e-mail addresses, user behaviour.
(2) When you contact us by e-mail or through a contact form, we will store the information you provide (your e-mail address, your name and telephone number if applicable) in order to answer your questions. We will erase the data that arises in this connection after its storage is no longer required, or limit its processing if statutory retention duties exist.
Collection of personal data when visiting our website
In the event of a merely informative use of the website (that is, if you do not register or otherwise provide us with information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data, which is technically necessary for us to display our website and ensure stability and security (the legal basis is point (f) of Art. 6(1)(1) of the GDPR):
– IP address
– Date and time of the request
– Time zone difference relative to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status / HTTP status code
– Amount of data transmitted in each case
– Website from which the request comes
– Operating system and its interface
– Language and version of the browser software.
(1) In addition to the data set forth above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using, and through which the entity that sets the cookie receives certain information. Cookies cannot run programs or transmit viruses to your computer. Overall, they serve to make the internet site more user-friendly and effective.
(2) This website uses the following types of cookies, the scope and operation of which are explained below:
– Transient cookies (see a.)
– Persistent cookies (see b.).
a. Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. Such cookies store a so-called "session ID," with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
b. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
c. You can configure your browser setting according to your wishes and, for example, reject the acceptance of third-party cookies or all cookies. "Third-party cookies" are cookies that have been set by a third party, and therefore not by the actual website that you are currently visiting. Please note that, by disabling cookies, you may not be able to use all features of this website.
d. We employ cookies to identify you for follow-up visits, if you have an account with us. Otherwise, you would have to log in once again upon each visit.
Additional features and services of our website
(1) In addition to the purely informative use of our website, we offer various services that you can use if you are interested. For this purpose, you will generally need to provide additional personal data, which we will use to furnish the service, and for which the basic principles of data protection specified above will apply.
(2) To some extent, we will use external service providers to process your data. Such providers have been carefully selected and commissioned by us, are bound by our instructions and are subject to regular inspections.
(3) Furthermore, we can forward your personal data to third parties, if promotion participation, competitions, the concluding of contracts or similar services are offered by us together with partners. You can receive additional information on this when you indicate your personal data, or below in the description of the service.
(4) To the extent that our service providers or partners are based in a state outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the service.
Use of our web shop
(1) If you would like to place an order in our web shop, in order to conclude a contract, it is necessary that you provide your personal data; we need such data to process your order. Mandatory information necessary for the handling of a contract is marked separately; further details are voluntary. We process the data provided by you to handle your order. For this purpose, we can pass on your payment data to our principal bank. The legal basis for this is point (b) of Art. 6 (1)(1) of the GDPR. You can voluntarily create a customer account, through which we can save your data for later purchases. If you create an account under "My Account", the data you provide will be stored, subject to revocation. You can always delete all other data, including your user account, in the customer area.
(2) Based on requirements under commercial and tax law, we are required to store your address, payment and order data for a period of ten years. However, after two years, we undertake the restriction of the processing of your data; that is, your data will only be used to comply with statutory obligations.
(3) To prevent unauthorised access by third parties to your personal data, in particular financial data, the order process is encrypted using TLS technology.
In principle, our service is limited to adults. Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians.
Rights of data subjects
(1) Withdrawal of consent
If the processing of personal data is based on a consent that has been issued, you shall have the right to withdraw the consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
In order to exercise your right to withdraw, you may contact us at any time.
(2) Right to confirmation
You have the right to obtain from the controller confirmation as to whether or not we are processing personal data concerning you. You may obtain the confirmation at any time under the contact details provided above.
(3) Right to access
If personal data is processed, at any time you may obtain access to such personal data and the following information:
a. the purposes of the processing;
b. the categories of personal data being processed;
c. the recipients or categories of recipient to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations;
d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f. the existence of a right to lodge a complaint with a supervisory authority;
g. where the personal data is not collected from the data subject, any available information as to their source;
h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Where personal data is transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer. We shall provide a copy of the personal data undergoing processing. For any further copies you request of a person, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise requested, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
(5) Right to erasure ("right to be forgotten")
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
a. The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.
b. The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
c. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
d. The personal data has been unlawfully processed.
e. The personal data has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
f. The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, such personal data.
The right to erasure ("right to be forgotten") shall not apply to the extent that processing is necessary:
– for exercising the right of freedom of expression and information;
– for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
– for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) of the GDPR;
– for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
– for the establishment, exercise or defence of legal claims.
(6) Right to restrict processing
You have the right to demand from us the restriction of the processing of your personal data if one of the following conditions have been met:
a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
b. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims, or
d. the data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If the processing has been restricted in accordance with the conditions set forth above, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
In order to exercise the right to restrict processing, the data subject may contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit such data to another controller without hindrance from the controller to which the personal data has been provided, where:
a. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) of the GDPR; and
b. the processing is carried out by automated means.
In exercising your right to data portability pursuant to paragraph 1, you shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure ("right to be forgotten"). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Art. 6(1) of the GDPR, including profiling based on such provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
You have the right, for reasons of your particular situation, to object to the processing of personal data relating to you for scientific or historical research purposes or for statistical purposes under Article 89 (1), unless such processing is necessary for the performance of a task carried out for reasons of public interest.
You may exercise the right to object at any time, by contacting the respective controller.
(9) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:
a. is necessary for entering into, or performance of, a contract between the data subject and the data controller,
b. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
c. is based on the explicit consent of the data subject.
The controller shall take appropriate measures to protect the rights and freedoms and the justified interests of the data subject, including, at a minimum, the right to obtain the intervention of a person on the part of the controller, to express his or her own position and to contest the decision.
This right can be exercised by the data subject at any time by contacting the controller.
(10) Right to lodge a complaint with a supervisory authority
Furthermore, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy, where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. Usually, the information generated by the cookie regarding your use of this website is transmitted to a Google server in the U.S. and stored there. However, in the event of the activation of IP anonymisation on this website, Google will truncate your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the U.S. and be truncated there. On behalf of the operator of this website, Google will use such information to evaluate your use of the website, to compile reports regarding website activities and to provide the website operator with additional services related to website usage and Internet usage.
(2) The IP address transmitted by Google Analytics in connection with Google Analytics will not be merged with other Google data.
(3) You can prevent the storage of cookies through a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all of the features of this website to the fullest extent possible. You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.comdlpagegaoptouthl=de.
(4) This website uses Google Analytics with the extension "_anonymizeIp()." As a result, IP addresses are processed on a truncated basis; thus, any reference to a particular person can be ruled out. To the extent that the data collected about you is assigned a personal reference, it will be excluded immediately, and the personal data will be deleted promptly.
(5) We use Google Analytics to analyse and regularly improve the use of our website. Through the statistics that are extracted, we can improve our service and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the U.S., Google has agreed to be subject to the EU-US Privacy Shield, https://www.privacyshield.govEU-US-Framework. The legal basis for the use of Google Analytics is point (f) of Art. 6(1)(1) of the GDPR.
(7) This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. You can disable the cross-device analysis of your usage under "My Data", "Personal Data" in your customer account.
We use external service providers (processors), for example, for the shipment of goods, newsletters or payment transactions. Separate order data processing has been agreed with the service provider, in order to ensure the protection of your personal data.